IMPAC

DEC • International Monitoring and Production Assistance Center

DEC SERVICE • after-sales

For customers equipped with DEC's SRU™ • solvent recovery units, DEC SERVICE International Monitoring and Production Assistance Center (IMPAC) provides value-added services by monitoring their plant performance and process control capabilities upon request.

DEC, DEC IMPIANTI, DEC SERVICE, DEC HOLDING, DEC.HDS, help-desk service, DEC IMPAC, IMPAC, DEC International Monitoring and Production Assistance Center, DEC.FSE, SRU, solvent recovery, XTO, DTO, RTO, CTO, thermal oxidizer, field service engineer, Customer support, Technical support, Warranty support, Return and exchange, order tracking, product information, Online support, Chat support, Phone support, Email support, Ticketing system, Knowledge base, Video tutorials, Live chat, Remote assistance, Remote troubleshooting, on-site service, On-site repair, On-site installation, On-site training, On-site maintenance, revamping, retrofitting, service, manutenzione, preventive, preventative, maintenance, setacciatura, sieving, reactivation, kiln, riattivazione

IMPAC operates a unique and highly sophisticated computerized communications and plant control network that:

  • Enables immediate access to troubleshooting DEC.RAS™ (Remote Assistance Services);
  • Enables immediate access to DEC.SRV™ (DEC SERVICE) and on-site diagnosis (DEC.DMP™) and repair services, if needed;
  • Enables rapid response to changing conditions based upon real-time information from your plant;
  • Helps your plant run at peak operating efficiency with improved power usage and on-stream performance;
  • Links your plant to our engineers and technicians at the DEC Technology Center with DEC.HDS™ (Help Desk Services);
  • Provides a high standard in supply reliability - even if your plant is unattended or partially attended.
  • DEC, DEC IMPIANTI, DEC SERVICE, DEC HOLDING, DEC.HDS, help-desk service, DEC IMPAC, IMPAC, DEC International Monitoring and Production Assistance Center, DEC.FSE, SRU, solvent recovery, XTO, DTO, RTO, CTO, thermal oxidizer, field service engineer, Customer support, Technical support, Warranty support, Return and exchange, order tracking, product information, Online support, Chat support, Phone support, Email support, Ticketing system, Knowledge base, Video tutorials, Live chat, Remote assistance, Remote troubleshooting, on-site service, On-site repair, On-site installation, On-site training, On-site maintenance, revamping, retrofitting, service, manutenzione, preventive, preventative, maintenance, setacciatura, sieving, reactivation, kiln, riattivazione

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